Spotted an expired bonus, a changed term or a fact that doesn’t match the casino’s own page? Tell us at partnerships@bonusmadness.com. Corrections are the most useful message we get, and every report is checked against the operator’s published terms before we change anything.
What to include
- The page on BonusMadness, the casino or offer it’s about, and the country section if it’s in one.
- What’s wrong, in a sentence or two.
- Your source, if you have one: a link to the casino’s terms page, a screenshot of the cashier, or a regulator’s register.
When a correction is confirmed, the page is updated and shows a new check date.
What we can’t help with
We don’t run any casino, so we can’t access accounts, process withdrawals or resolve disputes with an operator. For a problem with a casino account, contact the casino’s support first. If that doesn’t resolve it, the casino’s licensing regulator usually runs a complaint process, and each of our reviews names the regulator and links to it.
If gambling is causing you problems, you don’t need to contact us first. Free, confidential help is available in every country we cover, and internationally by online chat - the numbers are on our responsible gambling page.
Partnerships
Casinos and affiliate programmes can contact us about listings at the same address, partnerships@bonusmadness.com. Commercial terms never change a score - see our affiliate disclosure and how we rate casinos.